Privacy Policy
Your privacy is important to us. This Privacy Policy explains how WiseMapping LLC ("WiseMapping", "we", "us", or "our") collects, uses, stores, and protects your personal data when you use our services at wisemapping.com. This policy applies to all users worldwide, including those in the European Economic Area (EEA), United Kingdom, and Switzerland, and is designed to comply with the General Data Protection Regulation (GDPR), ePrivacy Directive, and other applicable data protection laws.
March 31, 2026
March 31, 2026
1.0
Data Controller
WiseMapping LLC
support@wisemapping.com
www.wisemapping.com
Your Rights (GDPR)
Under applicable data protection laws, you have the right to:
Information We Collect
Account Information:
When you create an account, we collect your email address and password. If you choose to authenticate using third-party services like Google or Facebook, we collect your email address and basic profile information provided by these services to provide and secure our services.
Usage Data:
We automatically record information about your use of our services, including account activity (storage usage, log-ins, actions taken), data displayed or clicked on, and technical information (browser type, IP address, date and time of access, cookie ID, referrer URL).
Content:
We store, process, and maintain your mind maps and previous versions to provide the service to you.
Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
Contract Performance:
Processing necessary to provide our mind mapping services as agreed when you create an account.
Legitimate Interest:
Processing necessary to improve our services, ensure platform security, and prevent fraud.
Consent:
For non-essential cookies (analytics, advertising) and marketing communications. You may withdraw consent at any time.
How We Use Your Information
We use your information to deliver and maintain the mind mapping service, improve the WiseMapping user interface and experience, ensure the security and integrity of our platform, communicate with you about service updates, comply with legal obligations, and, with your consent, to display relevant advertising through Google AdSense.
Third-Party Data Processors
We share your data with the following third-party processors who help us operate our service:
Google LLC
Google Analytics (website analytics), Google AdSense (advertising), Google Tag Manager (tag management). Data may be transferred to the United States under Standard Contractual Clauses (SCCs).
Vercel Inc.
Homepage hosting and analytics for www.wisemapping.com. Data may be transferred to the United States under Standard Contractual Clauses (SCCs).
DigitalOcean LLC
Backend infrastructure hosting for the WiseMapping application (app.wisemapping.com). Your account data, mind maps, and application data are stored on DigitalOcean servers. Data may be transferred to the United States under Standard Contractual Clauses (SCCs).
New Relic Inc.
Application performance monitoring, metrics collection, and log management. New Relic processes technical data such as request logs, error traces, and performance metrics to help us maintain service reliability. Data may be transferred to the United States under Standard Contractual Clauses (SCCs).
Your Rights (GDPR)
Under applicable data protection laws, you have the right to:
Access:
Request copies of your personal data we hold about you.
Rectification:
Request correction of inaccurate or incomplete personal data.
Erasure:
Request deletion of your personal data ("right to be forgotten").
Portability:
Receive your data in a structured, commonly used, and machine-readable format.
Restriction:
Request that we limit how we process your data in certain circumstances.
Objection:
Object to processing based on legitimate interest, including profiling.
Withdraw Consent:
Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at support@wisemapping.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.
Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Account data is retained while your account is active. Inactive accounts may be deleted after 9 months of inactivity, in accordance with our Terms of Use.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
International Data Transfers
Your data may be transferred to and processed in countries outside the EEA, including the United States, where our third-party processors operate. For these transfers, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure an adequate level of data protection.
Right to Lodge a Complaint
If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a data protection supervisory authority in your country of residence, place of work, or the place where you believe an infringement has occurred.
Children's Privacy
WiseMapping is not directed at children under the age of 16 (or under 13 in the United States under COPPA). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at support@wisemapping.com and we will promptly delete such information.
Data Breach Notification
In the event of a personal data breach that poses a high risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected users without undue delay, as required by GDPR Articles 33 and 34.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a prominent notice on our website. We encourage you to review this Privacy Policy periodically.
Cookie Policy
Types of Cookies:
What are Cookies:
Cookies are small text files stored on your device when you visit our website.
How We Use Cookies:
We use cookies to enhance your experience, analyze site usage, and display relevant advertising. Non-essential cookies are only set after you provide consent through our cookie banner (powered by Google Funding Choices).
Essential Cookies:
Required for basic website functionality. These do not require consent.
Analytics Cookies:
Help us understand how visitors use our site (Google Analytics). Set only with your consent.
Preference Cookies:
Remember your settings and preferences.
Managing Cookies:
You can manage your cookie preferences through the consent banner that appears when you visit our site, or through your browser settings. You can also withdraw consent at any time via the privacy settings link in the site footer. Note that disabling essential cookies may affect website functionality.
Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us:
WiseMapping LLC
Email: support@wisemapping.com
Website: https://www.wisemapping.com